Custom online sites, donations, membership, registration, conferences, payments

FAQs

As we get questions, we will list them here for you. Send us a FAQ request.

PRICE

for an event, $200

for a donation site, $200

for multiple sites (such as an event or gala, a donation site and some spiritwear), $500

HOW DOES IT WORK?

You create a page hosted by the 82North secure servers, then create a link from your website to your secure page on 82North. We don't do websites, we make your website work for you and your constituents.

Once your page is set up and your online gateway is live, you will have the url of Your page hosted on the secure 82North server. You give that url to your webmaster who will put the link on your website. When people click on the link, they will be sent to Your page on 82North. They will see the 82North url in the browser, but frankly most people have no idea they have left your site.

HINT: have the link to Your site on 82North "open in a new window".

HINT: for a donation page, have the Donate Now! button at or near the top of every page of your website. Don't make people go hunting for the Donation page!

REPORTS

Registrant (with ALL the data you've collected) by Site/Event and/or by Account

Registrant rendered in Admin Mode (you choose the Site/Event(s) to include) by Account

Registrant rendered in Admin Mode (you choose the fields to include) by Site/Event

Financial (who paid and how) by Site/Event and/or by Account

Reconciliation (batch totals broken down by funding source) by Site/Event

Survey (percentage of each response for each question) by Site/Event

ALL reports are available 24/7 from any internet connection through the Administrative Interface.

MERCHANT ACCOUNT

What is it? A merchant account allows you to accept credit cards. You can choose to take Visa/MasterCard, Discover, and Amex. Almost everyone has a Visa or MasterCard, but people really like to use their Discover and Amex for the reward programs - remember, it is all about rewards!

What does it cost? You can create your own relationship with whatever merchant account provider you would like to use. We have found Metro Merchant Services (MMS) to be the most cost-effective. What 82North needs is the online gateway - make sure when you inquire about a merchant account that you get the cost for an online gateway and a card not present account. Many merchant account providers don't tell you those costs - we won't say they are not honest, we just think they don't understand what you need. The most common online gateway through account providers is Authorize.net. You will find Auth.net charges $100 for setup, $20/mo and .20 per transaction. MMS charges less than that, which is why we suggest having them be part of your solution.

IMPORTANT: many organizations think having a merchant account is a cost they do not want to take on. HOWEVER, remember that the merchant account you use is a form of marketing - that one additional "touch" to that constituent on their credit card statement. MMS charges $150/yr for the merchant account (including the online gateway) - that is CHEAP marketing. You spend more than that on printed material which goes quickly out of date!

If you have questions about merchant accounts, give us a call and we are happy to walk you through what questions to ask. Even if you don't end up as an 82North client - that is just the way we are!

HOW LONG DOES IT TAKE TO GET STARTED

82North can have your site set up in about a day. The merchant account takes about a week from completed application. Plan on 2 weeks because it will take you that long to figure out what you want your site to look like and to get the merchant account up and running. But we can do it faster than that if you need it. Service with a smile!

TYPES OF SITES

Because 82North is a unique service, there are choices to make about what information you would like to gather. We don't make you have a chump site - we give you the power to create your own style and wording. Go to our Events page and see what others have done. And look at the Demos to see the types of sites we have created for you to see. Remember, most wording and styles can be changed to be what you want!

Need more information? 800-979-0082 or email us!


	Home Online Demos Testimonials Success with 82N First Steps! Who Are We?
Home Success with 82N Pricing, fine print Rate Matrix	FAQs As we get questions, we will list them here for you. Send us a FAQ request. PRICE for an event, $200 for a donation site, $200 for multiple sites (such as an event or gala, a donation site and some spiritwear), $500 HOW DOES IT WORK? You create a page hosted by the 82North secure servers, then create a link from your website to your secure page on 82North. We don't do websites, we make your website work for you and your constituents. Once your page is set up and your online gateway is live, you will have the url of Your page hosted on the secure 82North server. You give that url to your webmaster who will put the link on your website. When people click on the link, they will be sent to Your page on 82North. They will see the 82North url in the browser, but frankly most people have no idea they have left your site. HINT: have the link to Your site on 82North "open in a new window". HINT: for a donation page, have the Donate Now! button at or near the top of every page of your website. Don't make people go hunting for the Donation page! REPORTS Registrant (with ALL the data you've collected) by Site/Event and/or by Account Registrant rendered in Admin Mode (you choose the Site/Event(s) to include) by Account Registrant rendered in Admin Mode (you choose the fields to include) by Site/Event Financial (who paid and how) by Site/Event and/or by Account Reconciliation (batch totals broken down by funding source) by Site/Event Survey (percentage of each response for each question) by Site/Event ALL reports are available 24/7 from any internet connection through the Administrative Interface. MERCHANT ACCOUNT What is it? A merchant account allows you to accept credit cards. You can choose to take Visa/MasterCard, Discover, and Amex. Almost everyone has a Visa or MasterCard, but people really like to use their Discover and Amex for the reward programs - remember, it is all about rewards! What does it cost? You can create your own relationship with whatever merchant account provider you would like to use. We have found Metro Merchant Services (MMS) to be the most cost-effective. What 82North needs is the online gateway - make sure when you inquire about a merchant account that you get the cost for an online gateway and a card not present account. Many merchant account providers don't tell you those costs - we won't say they are not honest, we just think they don't understand what you need. The most common online gateway through account providers is Authorize.net. You will find Auth.net charges $100 for setup, $20/mo and .20 per transaction. MMS charges less than that, which is why we suggest having them be part of your solution. IMPORTANT: many organizations think having a merchant account is a cost they do not want to take on. HOWEVER, remember that the merchant account you use is a form of marketing - that one additional "touch" to that constituent on their credit card statement. MMS charges $150/yr for the merchant account (including the online gateway) - that is CHEAP marketing. You spend more than that on printed material which goes quickly out of date! If you have questions about merchant accounts, give us a call and we are happy to walk you through what questions to ask. Even if you don't end up as an 82North client - that is just the way we are! HOW LONG DOES IT TAKE TO GET STARTED 82North can have your site set up in about a day. The merchant account takes about a week from completed application. Plan on 2 weeks because it will take you that long to figure out what you want your site to look like and to get the merchant account up and running. But we can do it faster than that if you need it. Service with a smile! TYPES OF SITES Because 82North is a unique service, there are choices to make about what information you would like to gather. We don't make you have a chump site - we give you the power to create your own style and wording. Go to our Events page and see what others have done. And look at the Demos to see the types of sites we have created for you to see. Remember, most wording and styles can be changed to be what you want! Need more information? 800-979-0082 or email us!
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